How Good Managers Foster Feedback-Rich Cultures
What do you think is the most important thing you can do to become a more effective, successful leader? I often ask this question to
What do you think is the most important thing you can do to become a more effective, successful leader? I often ask this question to
In PART 1 of this article, I assert that, for decades, most organizations have been taking the wrong approach to managing employee performance. How can
This time of year, many organizations are gearing up for the annual performance appraisal – a practice best described as managerial bloodletting. It’s a tradition
In the past, when change happened less frequently, a leader could get by without being a proficient change agent. Today, it’s a completely different story.
Do you think you know how much it costs to recruit a manager or executive? You might take a moment to calculate the costs of
If you’re a leader, you’ve probably heard the quote “Culture eats strategy for breakfast.” Unfortunately, when it comes to which one gets more attention from
I’ve been speaking and writing a lot about a seemingly counter-intuitive concept: putting employees ahead of customers and profits is the surest path to exceptional customer service
Since the dawn of the industrial revolution the most common criteria for promoting people to leadership positions has primarily been their technical ability. Naturally, new
Whether you know it or not, people are watching you. They’re learning from you and trying to infer the motives of your actions. Now, if
When an organization’s purpose, vision, and values live only on its office walls, it’s impossible for that organization to be any better than mediocre. The
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Michael Timms is a best-selling author and sought-after speaker and consultant who teaches leaders how to inspire greatness in those they lead. Michael offers a wide range of leadership services and resources through his company Avail Leadership Inc.
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