creating accountability
Create a culture that elevates employee performance and company results.
People in high accountability cultures work cooperatively with their teammates, they feel safe to innovate and take ownership of problems, and they focus on solutions instead of pointing fingers when things go wrong. Learn how to create it.
Creating accountability workshop series
The Creating Accountability Workshop Series is designed for managers and future managers.
Inspiring Personal Accountability
The first step in creating a culture of accountability is recognizing how you have contributed to your own problems and the existing culture. We all tend to believe that other people are the problem. Thinking that way IS the problem.
Inspiring Personal Accountability sheds some light on the cultural forces at play that are hurting organizational results. This initial workshop focuses on the steps managers at all levels can take to personally model the behaviour they want to see in others.
Participants will learn:
- A definition of accountability that has the power to change behaviours just by hearing it.
- Three powerful leadership habits that encourage others to take greater ownership of problems and solutions.
- How to increase psychological safety in the workplace to produce stronger trust, better teamwork, and improved collaboration.
- How to take a systems approach to solve interpersonal and organizational problems.
Building Accountable Relationships
One of the primary reasons our species has risen to the top of the food chain is humanity’s ability to work together to achieve greater results than we could achieve individually. We have learned that we can achieve more when we create partnerships. However, most relationships fall far short of their synergistic potential. Everybody knows that strong relationships take time and effort, but what, exactly, should we be focusing our energy on to get the most out of our important relationships?
Building Accountable Relationships identifies the most important habits people must develop to ensure their important relationships are producing the desired benefits for both parties and teaches participants how to hold others accountable in a supportive, nonjudgmental way.
Participants will learn:
- How to create and establish mutually agreed upon expectations and hold others accountable to those expectations with consideration and kindness.
- How to establish regularly scheduled high impact one-on-one meetings and why doing so is the ultimate accountability tool.
- How to request feedback that increases self-awareness and improves performance and why doing so is a pre-requisite to providing feedback.
- How to provide feedback in a positive manner that encourages others to accept it.
Delegation & Empowerment
Accountability is about taking ownership of results and working to improve future results. Managers often become frustrated, however, when the people to whom they delegate work don’t produce the results the manager had in mind. This leads many managers to conclude: “If you want something done right, do it yourself.” This attitude kills accountability because it encourages managers to micromanage, discourages employees from learning and taking initiative, and drastically reduces organizational capacity.
Delegation & Empowerment shows managers how to set people up for success rather than “throw them in the deep end and see if they sink or swim.” When managers set employees up for success, everybody wins.
Participants will learn:
- The five essential steps of effective delegation.
- What, how and when to delegate.
- How to maintain control without being controlling.
- How to effectively use delegation as a training and development tool.
Creating the Conditions of Accountability
Managers tend to believe that being accountable is a trait you either have or don’t have by the time you enter the workforce. In other words, “It’s the person.” Is it possible, however, that it could also be the environment? Could managers be unwittingly creating conditions that make it harder for employees to be accountable?
Creating the Conditions of Accountability uncovers the organizational beliefs and practices that may be producing undesirable results and create a safe space to address them. Participants will learn how they can create the conditions of accountability to flourish in their organization.
Participants will:
- Discover the six essential conditions of accountability that organizations must provide to create and sustain a culture of accountability.
- Diagnose which of the six conditions of accountability their organization needs to work on the most.
- Learn the two essential roles of leadership and how to align management practices to successfully fulfill those roles.
- Identify organizational practices that make it harder for employees to be accountable and determine the few, key changes needed to improve those practices.
client success stories
Program Delivery
Each workshop can be delivered in two ways:
- In-Person. Each learning module is delivered in-person as a full-day workshop.
- Virtual. Each workshop is delivered in two 3-hour sessions one or two weeks apart.
Each workshop is provided one month apart to allow participants to practice what they learned.
A 1.5-hour virtual follow up session is offered and recommended so participants can share what went well and what didn’t go well as they applied the principles they learned. We will then discuss ways to improve their outcomes next time. This option has been shown to be highly effective at reinforcing learning to ensure maximum retention and sustained behaviour change.
Participants will be given assignments before and after each learning module.
Participants will receive detailed workbooks that contain supplemental material and tools and templates to help participants complete their assignments.
Executive attendance at Avail Leadership training is mandatory.
