creating accountability
Create a culture that elevates employee performance and company results.
People in high accountability cultures work cooperatively with their teammates, they feel safe to innovate and take ownership of problems, and they focus on solutions instead of pointing fingers when things go wrong. Learn how to create it.
Creating accountability workshop series
The Creating Accountability Workshop Series is designed for managers and future managers.
Inspiring Personal Accountability
Building Accountable Relationships
Delegation & Empowerment
Designing Culture Change
Creating the Conditions of Accountability
Inspiring Personal Accountability
Inspiring Personal Accountability
The first step in creating a culture of accountability is recognizing how you have contributed to your own problems and the existing culture. We all tend to believe that other people are the problem. Thinking that way IS the problem.
Inspiring Personal Accountability sheds some light on the cultural forces at play that are hurting organizational results. This initial workshop focuses on the steps managers at all levels can take to personally model the behaviour they want to see in others.
Participants will learn:
- A definition of accountability that has the power to change behaviours just by hearing it.
- Three powerful leadership habits that encourage others to take greater ownership of problems and solutions.
- How to increase psychological safety in the workplace to produce stronger trust, better teamwork, and improved collaboration.
- How to take a systems approach to solve interpersonal and organizational problems.
Delivery Format
- May be delivered in-person or virtually.
- Virtual format is delivered in two 3-hour parts provided one week apart.
Building Accountable Relationships
Building Accountable Relationships
One of the primary reasons our species has risen to the top of the food chain is humanity’s ability to work together to achieve greater results than we could achieve individually. We have learned that we can achieve more when we create partnerships. However, most relationships fall far short of their synergistic potential. Everybody knows that strong relationships take time and effort, but what, exactly, should we be focusing our energy on to get the most out of our important relationships?
Building Accountable Relationships identifies the most important habits people must develop to ensure their important relationships are producing the desired benefits for both parties and teaches participants how to hold others accountable in a positive and supportive way.
Participants will learn:
- How to create and establish mutually agreed upon expectations and hold others accountable to those expectations with consideration and kindness.
- How to establish regularly scheduled high impact one-on-one meetings and why doing so is the ultimate accountability tool.
- How to request feedback that increases self-awareness and improves performance and why doing so is a pre-requisite to providing feedback.
- How to provide difficult feedback in a positive manner that encourages others to accept it.
Delivery Format
- Best suited for virtual delivery to allow participants to complete mini assignments between sessions.
- Delivered in three 2.5-hour parts provided one or two weeks apart.
Delegation & Empowerment
Delegation & Empowerment
Accountability is about taking ownership of results and working to improve future results. Managers often become frustrated, however, when the people to whom they delegate work don’t produce the results the manager had in mind. This leads many managers to conclude: “If you want something done right, do it yourself.” This attitude kills accountability because it encourages managers to micromanage, discourages employees from learning and taking initiative, and drastically reduces organizational capacity.
Delegation & Empowerment shows managers how to set people up for success rather than “throw them in the deep end and see if they sink or swim.” When managers set employees up for success, everybody wins.
Participants will learn:
- The five essential steps of effective delegation.
- What, how and when to delegate.
- How to maintain control without being controlling.
- How to effectively use delegation as a training and development tool.
Delivery Format
- Best suited for virtual delivery to allow participants to complete mini assignments between sessions.
- Delivered in two 3-hour parts provided one or two weeks apart.
Designing Culture Change
Designing Culture Change
Now that managers have learned new high impact leadership behaviors, how can executives support managers to make these behaviors habit? How can we ensure these principles cascade to all levels of the organization so that
leadership and accountability become core competencies and part of your cultural DNA?
Designing Culture Change teaches executive teams the fundamentals of how to make culture change stick. Participants will draw on insights from a Leadership Impact Assessment to discover which behaviors need reinforcing the most. Executives will then brainstorm ways to apply culture change strategies to encourage the leadership behaviors that need the most support.
Participants will learn:
- The definition of culture, it’s influence on individual and group performance, and how
creating a culture of excellence impacts business outcomes. - Culture change strategies.
- How to apply culture change strategies to reinforce specific leadership behaviors.
Delivery Format
- This 3-hour workshop may be delivered in-person or virtually.
Creating the Conditions of Accountability
Creating the Conditions of Accountability
Managers tend to believe that being accountable is a trait you either have or don’t have by the time you enter the workforce. In other words, “It’s the person.” Is it possible, however, that it could also be the environment? Could managers be unwittingly creating conditions that make it harder for employees to be accountable?
Creating the Conditions of Accountability uncovers the organizational beliefs and practices that may be producing undesirable results and create a safe space to address them. Participants will learn how they can create the conditions of accountability to flourish in their organization.
This workshop is designed for senior managers only as they will be brainstorming strategic initiatives they will need to implement.
Participants will:
- Learn the six essential conditions that organizations must provide employees to create and sustain a culture of accountability.
- Diagnose which of the six conditions of accountability their organization needs to work on the most.
- Identify organizational practices that make it harder for employees to be accountable and determine the few, key changes needed to improve those practices.
Delivery Format
- This workshop may be delivered in-person or virtually.
- If delivered virtually, it will be provided in two 3-hour parts provided one week apart.
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Program Delivery
- Each workshop is provided about one month apart to allow participants to practice what they learned.
- Participants will receive assignments before and after each learning module and reminder emails to complete assignments.
- Each workshop includes a 1.5-hour virtual follow up session to reinforce learning and ensure follow-though on assignments. The follow-up session has been shown to be highly effective at reinforcing learning to ensure maximum retention and sustained behaviour change.
- Participants will receive first-rate workbooks full of practical tools. Avail Leadership will provide digital versions of the tools to be saved on the organization’s shared drive.
- Executive attendance at Avail Leadership training is mandatory.
