Individual and organizational excellence is built on a foundation of accountability.
When accountability is the norm, people feel safe to take ownership of problems, they cooperate instead of point fingers, and they find sustainable solutions that make the whole organization smarter. It begins with changing senior managers’ behavior. Learn how.
“One and done” leadership training initiatives rarely produce meaningful change. Achieving lasting behavior and cultural transformation requires multiple interventions.
Here are some key components of the Creating a Culture of Excellence Leadership Development Program.
It usually takes about a year for the senior management cohort to run through the program. Subsequent cohorts may complete the program in only 6 – 9 months. Multiple cohorts may run concurrently. Workshops work best with cohorts of 9–25 participants.
These workshops teach managers the highest-impact leadership behaviors that empower excellence.
The first step in creating a culture of accountability is recognizing how you have contributed to your own problems and the existing culture. We all tend to believe that other people are the problem. Thinking that way IS the problem.
Inspiring Personal Accountability sheds some light on the cultural forces at play that are hurting organizational results. This initial workshop focuses on the steps managers at all levels can take to personally model the behaviour they want to see in others.
Participants will learn:
Once leaders know how to set the standard of personal accountability themselves, the next question is how can they help others stay accountable to consistently achieve the right results?
Building Accountable Relationships identifies the most important habits people must develop to ensure their important relationships are producing the desired benefits for both parties and teaches participants how to help others be accountable in a positive and supportive way.
Accountability is about taking ownership of results and working to improve future results. Managers often become frustrated, however, when the people to whom they delegate work don’t produce the results the manager had in mind. This leads many managers to conclude: “If you want something done right, do it yourself.” This attitude kills accountability because it encourages managers to micromanage, discourages employees from learning and taking initiative, and drastically reduces organizational capacity.
Delegation & Empowerment shows managers how to set people up for success rather than “throw them in the deep end and see if they sink or swim.” When managers set employees up for success, everybody wins.
Resources
Michael Timms
Michael Timms is a best-selling author and sought-after speaker and consultant who teaches leaders how to inspire greatness in those they lead. Michael offers a wide range of leadership services and resources through his company Avail Leadership Inc.
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