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Have you ever considered how much time your staff are spending on tasks that should be done by someone being paid half as much? In…

Right now, there is probably something you want to tell one of your colleagues… but you’re holding back. It’s something that’s hurting their career, and…

What do you think is the most important thing you can do to become a more effective, successful leader? I often ask this question to…

In PART 1 of this article, I assert that, for decades, most organizations have been taking the wrong approach to managing employee performance. How can…

This time of year, many organizations are gearing up for the annual performance appraisal – a practice best described as managerial bloodletting. It’s a tradition…

In the past, when change happened less frequently, a leader could get by without being a proficient change agent. Today, it’s a completely different story….

Do you think you know how much it costs to recruit a manager or executive? You might take a moment to calculate the costs of…

I’ve been speaking and writing a lot about a seemingly counter-intuitive concept: putting employees ahead of customers and profits is the surest path to exceptional…

Since the dawn of the industrial revolution the most common criteria for promoting people to leadership positions has primarily been their technical ability. Naturally, new…

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