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The Denver Broncos are a championship team for a lot of reasons. Over the last several decades, they have made numerous trips to the Super…

Despite just about every company claiming that they are “rated #1 in customer service”, there is an abundance of evidence that customer service in general…

The New Year brings with it a bag of mixed emotions. Excitement, anticipation, renewal, ambition, and revived energy to name a few. But many of…

Have you ever known someone who is blissfully unaware of the things they do that grate on everyone else’s nerves? If this person is a…

If you could choose only one quality that your boss could have which would help you to perform better, what would it be? – to…

Possibly one of the least effective questions you can ask a candidate who is interviewing for a management position is “Tell me about your leadership…

The popularity and proliferation of Ted-talks the last decade has caused a revolution in the way people present ideas and attempt to influence others. Traditional…

Generally speaking, focusing on leadership attributes is waste of time. Contrary to what many leadership authors will tell you, most attributes are personal characteristics and…

Over the last hundred years or so, companies have dreamed up increasingly complicated ways to pay people. As compensation practices became more sophisticated, they also…